Contact Adblock Plus Customer Service
How to Reach a Person at Adblock Plus
Verified Contact Information
Legal:
-
+492 216 430 6371Privacy Inquiries
Legal:
privacy@eyeo.com
Privacy Inquiries
Adblock Plus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Adblock Plus Phone Number
+492 216 430 6371
Average Hold Time
Up to 3 minutes
Most Popular Adblock Plus Email Address
privacy@eyeo.com
Adblock Plus Live Agent Availability
38% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Adblock Plus Customer Service Rating
4 out of 5
Adblock Plus Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Adblock Plus Phone Number | +492 216 430 6371 |
| Average Hold Time | Up to 3 minutes |
| Most Popular Adblock Plus Email Address | privacy@eyeo.com |
| Adblock Plus Live Agent Availability | 38% of callers successfully reach a real person |
| Issue Resolution Rate | Low (2% reported full resolution) |
| Adblock Plus Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 71% phone, 29% email |
| Common Reasons for Contact | Activation/ cancellation, refund, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Adblock Plus | First and last name, email or phone number |
Contact Information
Adblock Plus Website:
Adblock Plus Help Center:
Corporate Office Address:
eyeo GmbH
Lichtstrasse 25
Cologne,
North Rhine-Westphalia
50825
Germany
Fax:
+49 (0) 221 64306372
Summary of Adblock Plus Customer Service Calls
223
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Adblock Plus?
Activation/ Cancellation Question:
- “Activate a new mobile account for [PHONE_NUMBER]”
- “Cancel the add”
- “To cancel my subscription.”
Payments and Charges Question:
- “Payment”
- “Charges”
- “Charged twice on Credit card, ad block not working”
Refund Question:
- “Refund from cancellation”
- “Automatically refund to payment zudo app”
- “Refund my 9.99 they took out of my account less than a 1/2 hour ago”
Product/ Service Question:
- “Upon setting my email and password for sign in I got locked out and can’t finish setting up my account. Already gave credit card info. Need help finishing my account setup”
- “Not working”
- “My Adblock is not working”
Request for Information Question:
- “To speak to someone”
- “To speak to someone about my account”
- “Cause i want to talk to someone”
Account Question:
- “I didn't authorize you to take money out of my account”
- “Hal my subscription been cancelled”
- “Close account get refund”
Staff Question:
- “Talk to Customer Service”
- “Speak to customer service representative on the phone”
- “I want cancle my service, and speak with someone”
Website/ Application Question:
- “Installation problem”
- “Uninstall AdBlock”
Shipping and Delivery Question:
- “To get them to stop posting ads on my browser”
Other Question:
- “Despute”
- “Pop ups on my phone”
- “0tp”
Compare Adblock Plus Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Adblock Plus